Frequently asked questions
THEMES
We are open to any comments, praises, criticisms or questions and all that can be sent via email to info@meerkiddo.com and our support service will reply as soon as possible.
Simply go to Web Pages icon on parent's phone where you will see three tabs, press "add a new website" to block list and simply type the URL respecting the written format. Or simply press the visited page in the Browsing History section and forbid it from there.
Simply go to the Applications icon on the parent's phone where you will see three tabs. In "All applications" tab select the app (or app category) you wish to block, click on it and press "block the app" (or category).
No, Meerkiddo does not consume more battery than any other app you have installed.
The slight difference can be seen only on the child's phone because of the accessibility features, but the battery consumption remains within normal limits.
Meerkiddo provides a device-to-device communication between parent's and child's phone where the user has to approve device manager and accessibility features on child's phone in order for it to be managed. Since the system is created on Amazon Web Services (AWS), there is no existence of some central database or data storage, but all the data are strictly related.
Meerkiddo is available for Android OS versions 4.4.2. or higher.
Meerkiddo is available for all Android smartphones and tablets devices using Android OS 4.4.2 or higher.
If your device is not supported please let us know by sending an email to info@meerkiddo.com
In order for location sync to work properly your child's phone has to be connected to the Internet and needs to have GPS feature enabled.
The synchronization is done each time a child changes his location, so if the child/phone stays in one place all the time sync will not be done until the phone is moved to a different location.
All other features are synchronized in real time.
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Our doors are always opened for any kind of support, send us a message and we will gladly give you a helping hand.
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