Frequently asked questions

Meerkiddo free version is available in the English language only. Premium version will provide a possibility of another language, more info soon.
Meerkiddo provides an option to remove protection directly from child's phone by pressing the „remove protection“ button where the user needs to type the email address and password of his account in order to remove protection. Also, another way would be to go to settings/accessibility and remove permissions of Meerkiddo app. Meerkiddo can also be disabled via the parent's phone either by deactivating parent account (Other->Deactivate) or removing the device (press the device icon in the upper left corner on the main screen or select it from the navigation menu on the main screen where you can see device details or remove device)
To change your password you have to be logged out of the system. On the login screen, press the „forgot my password“ button positioned below the orange „login“ button. In the next screen type your email address where you will receive password change token. Type in the token on the next screen in Meerkiddo app and you will be asked to enter and retype your new password.
Meerkiddo free version provides you a possibility to connect one parent and one child who can have up to two devices (e.g. smartphone and tablet).

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